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© Streamline Art & Frame 2017.
All rights reserved.

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faq


Orders

How do I place orders?

1. Visit the website http://shopzio.com/ to register. Complete the registration form.
2. Visit the website http://shopzio.com/
3. Click the white “Login” button in the top right hand corner of the screen
4. Type in the email address associated with your ShopZio account
5. Fill in the password for your ShopZio Account (Hint: If you have forgotten your password, click the button that asks “Forgot your password?” An email will be sent to you allowing you to change it.)

Adding Products to an Order in ShopZio

1. Visit the website http://shopzio.com/
2. Click the white “Login” button in the top right hand corner of the screen and enter your email and password to access your ShopZio account
3. Under the “My Brands” section found on the home screen of ShopZio, select the brand you’d like to view
4. Find a product you’d like to add to an order (Searching for a Brand’s Products in ShopZio)
5. If you are viewing the products within a category, simply click on the green plus button to add any one of the products to an order
6. If you are viewing a single product’s page, click the red “Add to Cart” button to add the product to an order

Do you have a minimum order amount?

U.S. $500.00
Can $300.00

What is your sales policy for new accounts?

Must show minimum of two of the following pieces of ID:
-U.S. Tax Id Number
-Canada GST number
New Accounts must pay for their order before shipping.

Do you sell to consumers?

We do not sell our products directly to consumers. We only sell to Retailers and Designers.

Do you offer tier pricing?

Yes. Please ask your Sales Rep for more information.

What method of Payment do you Use?

VISA, MC, AME

Delivery and Returns

How much does freight cost?

We have a freight cap program in place for current U.S. customers, dependant on order value and shipping location. Please speak to your Sales Rep or Customer Service for more information.

What is your return policy?

We accept returns only for damaged or defective products.

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